We now offer two options for international shipping.
Option 1 - For package values up to US$250 we suggest using the Bongo service.
We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers.
Bongo International provides its customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders.
This process saves international customers up to 82% off typical international shipping rates.
Step-By-Step Order Guide:
1. Shop for your items on our website and add them to your cart.
2. Setup your Bongo International account by clicking the below image.
3. After signup, Bongo will provide you with your very own US address.
4. Back at our site, proceed to checkout.
5. Enter your new US address supplied by Bongo as both your BILLING and SHIPPING Address.
6. Use the credit card that you have on file with Bongo as the payment method... No Exceptions.
7. Choose your domestic shipping method, and Place Order.
8. Once completed, finish your verification process with Bongo.
9. Bongo will take over from here, so communicate directly with them for delivery of your order.
If you are using Paypal as your payment method, please make sure to change your verified address to your newly received Bongo address. *We will not ship until the Bongo address is confirmed.
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
Click Below to Get Started! International Shipping Now Available!
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
Click on the Bongo Banner below to get started!
Option 2 -
We ship to most
countries worldwide. Unless you indicate
your desired shipping service upon checkout, we will use the best possible
method available for your country based on the total amount of your order.The available shipping methods are:
United States
Postal Service (USPS):
International Express Mail Service
International Priority Mail Service
International First Class Service
United Parcel
Service (UPS)
Federal Express
(FedEx)
Shipments are
made within 48 hours of received payment via PayPal or Bank Draft. If payment
is received by personal check, business check or international money order,
your item will be shipped as soon as the funds clear in OUR bank account
usually within 10 business days of the deposit date.
CUSTOMS,
IMPORT, DUTIES AND TAX FEES:
Your country of
residence may impose customs, import, duties or tax fees that you must pay
because your order originated outside of your home country. These fees
are your responsibility and are separate from the cost you paid to Gemstone
King for your merchandise and shipping.
Please note
that we CANNOT mark the customs tag as a "gift" or to value the order
at less than what you paid for the merchandise. This practice is considered
fraud. Violations of this policy carry severe penalties and can result in
Gemstone King losing international shipping privileges.
Thank you for
your purchase and understanding of these policies.